Contact Off Broadway Shoes Customer Service
Off Broadway Shoes Phone Numbers and Emails
Toll-Free Number:
-
(800) 248-0881
Off Broadway Shoes Email:
Contact Information
Corporate Office Address:
How Good is Off Broadway Shoes's Customer Service?
Summary of Off Broadway Shoes Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Off Broadway Shoes?
Shipping and Delivery Question:
- “Never received”
- “I didn't receive my birthday coupon”
- “I didn't receive points for order”
Return/ Replace Question:
- “Return”
- “I need to return some shoes i need resit information”
- “Exchange an online order”
Staff Question:
- “Rude customer service”
- “The manager denied exchange a pair of shoe or money”
- “In store service”
Product/ Service Question:
- “Upset in how workers dealt with my problem”
- “Defective Birkenstock”
- “Ii place a order at the store 2 months ago and never got it or refund. They say the order wasnt sent to my house. Soo I did call in december asking for a refund . Never got it.”
Request for Information Question:
- “Order status”
- “The end of longing questions”
- “Question about order”
Payments and Charges Question:
- “Charged twice on debit vard”
- “CHarge”
- “Coupon”
Cards Question:
- “Lost gift card”
- “I have a card that was charged and I don't have the shoes.”
- “Why my card was charged”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancel order immediatly”
Account Question:
- “Trying to reset my password for my application”
- “Balance of gift card”
- “Merge accounts”
Employment Question:
- “W-2 forms”
- “Old check stub”
Refund Question:
- “Refund/exchange”
Other Question:
- “Tax documents”
- “Missing shoes with in the box”
- “To file a complaint”
About
Off Broadway Shoes is a footwear store. The company has been on the market since 1989. It is based in Charlotte, North Carolina. Off Broadway Shoes offers around 30,000 pairs of top brands. The products of the company are also available online. There are man and woman shoes of different kinds as well as footwear for kids at the website of Off Broadway Shoes. The company accepts Visa, MasterCard, Discover, American Express and also Off Broadway Shoe Warehouse Gift Card. The orders can be shipped only to locations within the continental United States.
Off Broadway Shoes is ranked 887 out of 4781 in Footwear and Clothing category
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